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Punta de Mita Concierge Services
The Mita Residential Concierge Team has been created to enhance the level of service when visiting Punta Mita; assisting foreign guests in an environment where the language and culture are different from their places of origin and giving them a sense of confidence and security.
We pride ourselves in our ability to design and implement a concierge program tailored specifically to the needs of our residents, guests, renters, and more...
Residents of the Luxury Rentals may enjoy the following services, provided by our Residential Concierge Desk:
Property rentals include:
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I. Concierge Services
Our standards are up to the level of those offered by worldwide luxury hotels and resorts. This value, coupled with the fact that residents have one single point of contact for locating services, finding solutions, or just enjoying their stay in Punta Mita.
By having us handle all details, your time here can be devoted to the well deserved relaxation and enjoyment of our community.
- Area attractions recommendation
- Tours and excursions booking
- Outdoor and Indoor activities
- In-Residence Spa treatments
- Golf tee time and tennis reservations
- Babysitting services
- Floral Delivery
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- Vacation and Itinerary planning
- Airport pick up and drop off
- Local transportation
- Car rental arrangements
- Airlines reservations
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- Business Center Assistance
- Errand running
- Personalized Punta Mita tour
- Welcome protocol at residence
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II. Food and Beverage A la Carte
Prior to your arrival and during your stay, Mita Residential Concierge provides everything from restaurant reservations to custom-stocked refrigerators to a private chef to prepare specialty meals.
- Pre-arrival F&B stocking
- Basic Cleaning products supply
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- Cook services
- Private Chefs
- Candle light Dinners
- Menu planning
- Restaurant Recommendation & bookings
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The Grocery shopping service is provided every Monday, Wednesday and Friday. A service charge per trip will be applied. Guests are urged to send their F&B preferences at least one week prior to arrival date.
III. Activities Guide
There is no shortage of adventures to experience during your visit to Punta Mita. Withing its gates is a tropical playground sorrounded by nine and a half miles of shoreline. It is no wonder Punta Mita is one of the world's premier destination resorts.
Go to Activities section >>
IV. Housekeeping Arrangements
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With advanced notice, a home may be freshen up, deep cleaned kitchen and housekeeping arranged prior to arrival. Upon departure, Mita Residential Concierge can also make necessary arrangements.
Arrival and departure preparations are key part of any visitor's experience; reason why our Concierge desk provides these three types of cleaning services:
- Deep cleanings
- Pre-arrival Service
- Daily Cleaning service
- Departure service
- Amenities setting
Mita Residential Concierge (MRC) will submit an expenses statement at the end of your stay, including food and beverage receipts, housekeeping charges, staff extra hours, activities and transportation.
A 15 % Service Coordination Fee will be considered.
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V. Concierge Cancellation Policies
Mita Residential Concierge primarily goal is to provide a level of service beyond our customers' expectations. To partially assist us in delivering on this promise, we have established the following guidelines**:
1. Mandatory Pre-arrival Check in
Option one:
- Open an account with Mita Residential Concierge (MRC) by wiring funds prior to arrival (a separate statement will be presented to guest at the end of each stay).
Option two:
- Providing credit card information to open a Master Account for each visit or event (all expenses relative to your stay will be charged to this cc, we do accept VISA and MASTERCARD only).
2. Guest form completed and emailed at least one week before arrival including:
- Arrival and departure information
- Housekeeping needs
- Activities /tours reservations
- Special requirements
- Grocery Shopping List
**To guarantee access to our directory of service.
these requirements will be mandatory for every owner/ guest
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